This webinar discusses data results from a two-city pilot that looked at how Financial Empowerment Center (FEC) clients are saving, to ultimately inform new savings indicators for financial counseling success.

In 2017, financial counselors at Financial Empowerment Centers (FECs) in Nashville and Philadelphia tested an innovative approach to defining, discussing, and tracking their clients’ efforts to build savings, using new savings outcomes. The CFE Fund combined counselor and client experiences with academic and policy research to operationalize the field’s thinking about how people with low incomes save, to tell a more complete story about the impact of financial counseling on savings, and to learn whether changing a program’s data system affects the way financial counselors work and the results their clients achieve.

Watch the webinar here. View the presentation here.

Read the full report on this new research here.

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