This brief summarizes findings about the FEC counseling process in the five FEC replication cities and is excerpted from the CFE Fund’s full report, An Evaluation of Financial Empowerment Centers: Building People’s Financial Stability As a Public Service. This brief details the relationships between FEC counselors and clients, as well as other critical aspects of the model, such as the hiring process and counselor training.

The CFE Fund hosted a 15-minute webinar on this topic; watch the webinar here, and view the presentation here.

Read the full evaluation to learn more about the FEC model.

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