The Skyline: How Two Municipalities Built Innovative Approaches to Local Consumer Financial Protection

To ensure strong financial futures for residents, local governments increasingly are using their unique
powers to protect consumers from scams, fraud, and financial abuse. Two municipalities offering
notable consumer protection models are Cuyahoga County, OH—who launched a “Scam Squad”
to combat financial scams—and Denver, CO, who passed an innovative wage theft ordinance and
launched an accompanying complaint hotline to support enforcement.

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